Licenses and Disclosures

US Licenses

Layer2 Financial Inc. is a Delaware C-corp, with offices in Miami, FL. Layer2 is a FINCEN registered money service business (NMLS ID: 2438695).

StateLicenseState Agency
AlaskaMoney Transmitter LicenseDepartment of Commerce, Community and Economic Development
Division of Banking & Securities
550 West 7th, Suite 1850
Anchorage, Alaska 99501
ArizonaMoney Transmitter LicenseArizona Department of Financial Institutions
2910 N. 44th Street, Suite 310 Phoenix, AZ 85018
ArkansasMoney Transmitter LicenseArkansas Securities Department
Heritage West Building, Suite 300
201 East Markham Street
Little Rock, AR 72201-1692
ColoradoMoney Transmitter LicenseColorado Division of Banking
1560 Broadway, Suite 975
Denver, CO 80202
DelawareCheck Seller,
Money Transmitter License
Office of the State Bank Commissioner
555 E. Lookerman Street, Suite 210
Dover, DE 19901
IowaMoney Services LicenseState of Iowa Division of Banking
200 E. Grand Avenue, Suite 300
Des Moines, Iowa 50309
KansasMoney Transmitter LicenseKansas Office of the State Bank Commissioner
700 SW Jackson Street, Suite 300
Topeka, KS 66603
LouisianaSale of Checks and Money TransmittersLouisiana Office of Financial Institutions
Post Office Box 94095
Baton Rouge, LA 70804-9095
MaineMoney Transmitter LicenseDepartment of Professional & Financial Regulation
Bureau of Consumer Credit Protection
76 Northern Avenue
Gardiner, ME 04345
MichiganMoney Transmitter LicenseMichigan Department of Insurance and Financial Institutions
Post Office Box 30220
Lansing MI 48909-7720
MississippiMoney Transmitter LicenseMississippi Department of Banking and Consumer Finance
501 N. West Street 901 Woolfolk Building Suite A Jackson, MS 39225-3729
MissouriSale of Checks,
Money Transmitter License
Missouri Division of Finance
Truman State Office Building Room 630, Jefferson City, MO 65102
NebraskaMoney Transmitter LicenseNebraska Department of Banking & Finance
1526 K Street, Suite 300
Lincoln, NE 68508-2732
North DakotaMoney Transmitter LicenseNorth Dakota Department of Financial Institutions
2000 Schafer Street, Suite G
Bismark, ND 58501
OregonMoney Transmitter LicenseOregon Department of Consumer and Business Services
Division of Finance and Corporate Securities
Post Office Box 14480
Salem, Oregon 97309-0405
South DakotaMoney Transmitter LicenseSouth Dakota Department of Labor and Regulation
Division of Banking
1601 N. Harrison Avenue, Suite 1
Pierre, South Dakota 57501

US Disclosures

StateDisclosure
AlaskaFor Alaska Residents Only: If your issue is unresolved by Layer2 Financial Inc. 1-800-270-8770 , please submit formal complaints with the State of Alaska, Division of Banking & Securities.
Please download the form here.  
Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807
If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.
Arizona
If you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via ourContact Us page.
If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page https://difi.az.gov/complaint
AZ e-Licensing Portal for filing a complaint
AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint
ArkansasIf you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via ourContact Us page.
If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file the completed complaint form http://www.securities.arkansas.gov/!userfiles/ComplaintForm-english%20May%202020(3).pdf by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at:
1 Commerce Way, Suite 402
Little Rock, Arkansas 72202
Telephone: (501) 324-9260
Facsimile: (501) 324-9268
ColoradoColorado State Banking Commissioner
CUSTOMER NOTICE Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website
Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.
Colorado Money Transmitter Customer Notice
KansasIf you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via ourContact Us page.
If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file it by contacting the Office of the State Bank Commissioner.If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/

Mail or fax the completed consumer assistance form and attachments to:
Kansas Office of the State Bank Commissioner
Attn: Consumer Affairs
700 SW Jackson St, Suite 300
Topeka, KS 66603
Fax: (785) 371-1229
Email: complaints@osbckansas.org
LouisianaPlease note the money transmitter license issued to Layer2 Financial Inc. by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency.
MinnesotaConsumer Fraud Warning
Layer2 Financial Inc. complies with money laundering and terrorist financing legislation. We report all suspicious transactions. Layer2 Financial Inc.  is committed to working with you to find a fair and equitable resolution to any concerns that you may have about our products and services. If you did not conduct this transaction, or if you feel this transaction is in error or fraudulent, please contact Layer2 Financial Inc. at 1-800-270-8770, or support@layer2financial.com.
You have the right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at 1-800-270-8770, www.layer2financial.com or support@layer2financial.com. You can also contact us for a written explanation of your rights.

You may also submit a complaint to the Minnesota Department of Commerce by phone at (651) 539-1500 or by mail at Main Office, Golden Rule Building, 85 7th Place East, Suite 280, Saint Paul, MN 55101, or contact the Consumer Financial Protection Bureau for questions or complaints about Zero Hash LLC at https://www.consumerfinance.gov/ or by phone at (855) 411-2372.
MississipiThe Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting please contact Layer2 Financial Inc. at 1-800-270-8770 or via our Contact Us page to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/

Canada

Layer2 Financial Inc., is a Canadian federal corporation, with offices in Toronto, Ontario and registered with the Financial Transactions and Reports Analysis Centre of Canada (“FINTRAC”) as a virtual currency dealer, and as money transfer service provider (#M21596262).