Licenses and Disclosures
US Licenses
Layer2 Financial Inc. is a Delaware C-corp, with offices in Miami, FL. Layer2 is a FINCEN registered money service business (NMLS ID: 2438695).
| State | License | State Agency |
|---|---|---|
| Alaska | Money Transmitter License | Department of Commerce, Community and Economic Development Division of Banking & Securities 550 West 7th, Suite 1850 Anchorage, Alaska 99501 |
| Arizona | Money Transmitter License | Arizona Department of Financial Institutions 2910 N. 44th Street, Suite 310 Phoenix, AZ 85018 |
| Arkansas | Money Transmitter License | Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201-1692 |
| Colorado | Money Transmitter License | Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 |
| Delaware | Check Seller, Money Transmitter License | Office of the State Bank Commissioner 555 E. Lookerman Street, Suite 210 Dover, DE 19901 |
| Iowa | Money Services License | State of Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, Iowa 50309 |
| Kansas | Money Transmitter License | Kansas Office of the State Bank Commissioner 700 SW Jackson Street, Suite 300 Topeka, KS 66603 |
| Louisiana | Sale of Checks and Money Transmitters | Louisiana Office of Financial Institutions Post Office Box 94095 Baton Rouge, LA 70804-9095 |
| Maine | Money Transmitter License | Department of Professional & Financial Regulation Bureau of Consumer Credit Protection 76 Northern Avenue Gardiner, ME 04345 |
| Michigan | Money Transmitter License | Michigan Department of Insurance and Financial Institutions Post Office Box 30220 Lansing MI 48909-7720 |
| Mississippi | Money Transmitter License | Mississippi Department of Banking and Consumer Finance 501 N. West Street 901 Woolfolk Building Suite A Jackson, MS 39225-3729 |
| Missouri | Sale of Checks, Money Transmitter License | Missouri Division of Finance Truman State Office Building Room 630, Jefferson City, MO 65102 |
| Nebraska | Money Transmitter License | Nebraska Department of Banking & Finance 1526 K Street, Suite 300 Lincoln, NE 68508-2732 |
| North Dakota | Money Transmitter License | North Dakota Department of Financial Institutions 2000 Schafer Street, Suite G Bismark, ND 58501 |
| Oregon | Money Transmitter License | Oregon Department of Consumer and Business Services Division of Finance and Corporate Securities Post Office Box 14480 Salem, Oregon 97309-0405 |
| South Dakota | Money Transmitter License | South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Avenue, Suite 1 Pierre, South Dakota 57501 |
US Disclosures
| State | Disclosure |
|---|---|
| Alaska | For Alaska Residents Only: If your issue is unresolved by Layer2 Financial Inc. 1-800-270-8770 , please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here. Submit formal complaint form with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One. |
| Arizona | If you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via ourContact Us page. If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may complete an Online Complaint Form as stated on the File a Complaint against a Financial Institution or Enterprise page https://difi.az.gov/complaint AZ e-Licensing Portal for filing a complaint AZDFI Consumer Complaint Portal: https://elicense.az.gov/ARDC_FileComplaint |
| Arkansas | If you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via ourContact Us page. If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file the completed complaint form http://www.securities.arkansas.gov/!userfiles/ComplaintForm-english%20May%202020(3).pdf by e-mailing to ASDInfo@securities.arkansas.gov or by mailing at: 1 Commerce Way, Suite 402 Little Rock, Arkansas 72202 Telephone: (501) 324-9260 Facsimile: (501) 324-9268 |
| Colorado | Colorado State Banking Commissioner CUSTOMER NOTICE Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes. If you have a Question about or Problem with YOUR TRANSACTION – THE MONEY YOU SENT You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER – THE COMPANY THAT SENT YOUR MONEY All complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking’s website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at: Colorado Division of Banking 1560 Broadway, Suite 975 Denver, CO 80202 Email: DORA_BankingWebsite@state.co.us Website Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers. Colorado Money Transmitter Customer Notice |
| Kansas | If you have a complaint, please contact Layer2 Financial Inc. at 1-800-270-8770 or via ourContact Us page. If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file it by contacting the Office of the State Bank Commissioner.If submitting electronically, submit your complaint here: https://www.osbckansas.org/consumers/file-a-complaint/ Mail or fax the completed consumer assistance form and attachments to: Kansas Office of the State Bank Commissioner Attn: Consumer Affairs 700 SW Jackson St, Suite 300 Topeka, KS 66603 Fax: (785) 371-1229 Email: complaints@osbckansas.org |
| Louisiana | Please note the money transmitter license issued to Layer2 Financial Inc. by the Louisiana Office of Financial Institutions does not cover the exchange or transmission of virtual currency. |
| Minnesota | Consumer Fraud Warning Layer2 Financial Inc. complies with money laundering and terrorist financing legislation. We report all suspicious transactions. Layer2 Financial Inc. is committed to working with you to find a fair and equitable resolution to any concerns that you may have about our products and services. If you did not conduct this transaction, or if you feel this transaction is in error or fraudulent, please contact Layer2 Financial Inc. at 1-800-270-8770, or support@layer2financial.com. You have the right to dispute errors in your transaction. If you think there is an error, contact us within 180 days at 1-800-270-8770, www.layer2financial.com or support@layer2financial.com. You can also contact us for a written explanation of your rights. You may also submit a complaint to the Minnesota Department of Commerce by phone at (651) 539-1500 or by mail at Main Office, Golden Rule Building, 85 7th Place East, Suite 280, Saint Paul, MN 55101, or contact the Consumer Financial Protection Bureau for questions or complaints about Zero Hash LLC at https://www.consumerfinance.gov/ or by phone at (855) 411-2372. |
| Mississipi | The Mississippi Department of Banking & Consumer Finance recommends that you attempt to resolve your complaint with the financial institution first by contacting please contact Layer2 Financial Inc. at 1-800-270-8770 or via our Contact Us page to allow the opportunity to resolve the issue(s). If you still have an unresolved complaint regarding Layer2 Financial Inc.’s money transmission activity, you may file you complain online at https://dbcf.ms.gov/complaint-form/ |
Canada
Layer2 Financial Inc., is a Canadian federal corporation, with offices in Toronto, Ontario and registered with the Financial Transactions and Reports Analysis Centre of Canada (“FINTRAC”) as a virtual currency dealer, and as money transfer service provider (#M21596262).